Diptyque Paris US Reviews
(Rated by 1739 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.8
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Price & Quality4.5
- Customer Service4.5
- Return Policy4.7
- Shipping & Delivery4.5
Recent Customer Reviews (11)
Þórhalla Runólfsdóttir
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Summer Walsh
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Claudia Schröder
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Caren Russell
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Joshua Thornton
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Henry Morrison
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Leo Sheppard
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Alfie Coates
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Cihat Broeren
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Terrance Driskill
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Payment Methods
Accepted Payment Options:
Prices for items on Diptyqueparis.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Diptyque Paris US credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Diptyque Paris US Pros & Cons
Pros
1
Unique Fragrances: Diptyque's fragrances are composed like a painter prepares his palette, by mixing raw materials, resulting in unique and complex scents.
2
Artistic Approach: Perfumers and illustrators work together, creating a collective work that celebrates the Maison’s imagination and sensibilities.
3
Elegant Packaging: The brand is known for its sophisticated and elegant packaging, making it a luxury item.
4
Customer Satisfaction: Most customers are generally satisfied, with an average rating of 4.1 from 538 reviews on Yelp.
5
Free Shipping: Free ground shipping is available on all orders over $80 for the US, and free shipping for Canada with calculated customs and duties fees.
CONS
1
High Prices: Diptyque products are considered expensive, which may deter some customers.
2
Overpowering Fragrances: Some customers find the fragrances overpowering, which can be a drawback for those who prefer milder scents.
3
Customer Service Issues: There have been reports of poor customer service, including dismissive and unprofessional treatment.
Diptyque Paris US Features and Benefits
Features
Return Policy
Allows for the return of unopened and unused merchandise within 30 days of purchase. If a product is damaged or defective, contact Customer Care before proceeding. Refunds processed in 14 business days.
Free Shipping
Free ground shipping on all orders over $80 within the US. Shipping costs for orders under $80 calculated at checkout.
Unique Fragrances
Diptyque's fragrances are composed like a painter prepares his palette, by mixing raw materials, resulting in unique and complex scents.
Artistic Approach
Perfumers and illustrators work together, creating a collective work that celebrates the Maison’s imagination and sensibilities.
Elegant Packaging
Sophisticated and elegant packaging, making it a luxury item.
Customer Satisfaction
Most customers are generally satisfied, with an average rating of 4.1 from 538 reviews on Yelp.
Wide range of products
Offers a variety of luxury fragrances, candles, and body care products.
High-quality
Known for their high-quality products with unique scents.
Gift options
Provides gift options for special occasions.
Customer service
Renowned for their good customer service with knowledgeable representatives.
Creative philosophy
The founders of Diptyque were guided by the light of creative freedom, drawing inspiration from a fragrance to create an image, or an image to create a fragrance.
Artistic adventure
Each of Diptyque’s fragrances is a collective work that celebrates an encounter between the Maison’s imagination and their respective sensibilities.
Inspired by nature
Diptyque is rooted in a shared passion for nature, authenticity, and truth.
Travel-inspired
The founders' wanderings led them from Europe to Asia, and from Venice to Moscow, inspiring their creations.
Graphic arts
Drawing on their shared passion for the graphic arts, the founders created a playful and subtle new language.
Invitation to a journey
At Diptyque, perfume is an invitation to embark on a journey - one on which, from the very first notes, our imagination and senses awaken.